4th Day - Company visit: Robert Arrigo & sons Limited

 

 In the morning we went to Arrigo & sons company. 



Robert Arrigo and Sons Limited is a Destination Management Company (DMC) established in the 1970s. A leader in the French market and known for its marketing and promotion of Malta's tourism destinations, the company works with the government and the local tourism board to showcase what Malta has to offer.


Hera a Company Overview based on our notes.

- Year of Establishment: 1970s
- Target Market: French and International Market
- Main Activities: Marketing and promotion of tourism destinations, participation in fairs and expos.Partnerships
- Government and Tourism Board: The company receives support from the government and the tourism board;
- Intermediaries: Acts as an intermediary between tour operators and Malta.

Company Entry Requirements
- Language Skills: Essential for communicating with international clients

Departments:
- Groups: 2 departments for groups;
- Individuals: 1 department for individual clients;
- Accounting Office: Financial management of the company;
- Excursions: Organization of excursions and activities for tourists;
- Events: Planning and management of events.

IT Infrastructure
- IT Management: Outsourced to a company in Spain;
- IT Security Training: Mandatory for all employees.

Financial Data
- Annual Turnover: 10 million euros.

Robert Arrigo and Sons Limited, a leader in Destination Management in Malta, excels in its ability to innovate and diversify its services, maintaining a solid collaboration with local entities and a strong focus on training and safety.

Authors:

Marinelli, D'Emaglie, Pichierri, Carrera

Padlet of questions and answer

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